Support.

Family and sync problems

Confirm that iCloud Drive is available and that Chores is using the intended Apple and iCloud accounts. In Chores, open Settings and refresh sync. For a family problem, include whether you are the owner or a member and which step failed.

You can export a privacy-safe diagnostic file from Settings > Sync > Export Sync Diagnostics. The export excludes family names, invite codes, Apple identifiers, chore content, share URLs, and CloudKit record names.

Purchases

Use Restore Purchases in Settings > Premium while signed in to the App Store account that made or shares the purchase. Subscription billing and cancellation are managed in App Store subscription settings.

Contact support

Email [email protected] with the Chores version, device model, OS version, a short description, and the exported diagnostics when relevant. Do not send invite codes, chore text, or Apple account credentials.